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Front desk and reception

Hiring a receptionist? Run the numbers first.

Extra front-desk staffing is the classic answer to phone pressure. Sometimes it is the right one. But often you pay a full salary for work that is mostly answering, scheduling and calling back.
See the math
The math

What a receptionist really costs.

The salary is only the start of the calculation.

Salary and overhead

A part-time receptionist quickly costs 1,500 to 2,000 euros per month in salary, employer costs and overhead. Full-time is double that.

Sickness and holidays

When someone is out, availability falls straight back on the assistants. Exactly the problem you were trying to solve.

The phone still wins

Even with extra staffing, the phone keeps setting the agenda: it rings when it wants to, not when it is quiet.

The alternative

Eva next to your team, not instead of it.

Eva does not replace your front desk. She absorbs the phone work that keeps interrupting your team, so the people at the desk do what they are there for: patients in the practice.

Eva answers instantly, through the rush, the lunch break and after closing time.

Appointments and rescheduling follow your agenda rules.

The desk keeps the lead: everything that needs human attention lands there.

No sickness, no holidays, no onboarding time.

See also: Phone availability for dental practices · How the implementation works

Frequently asked questions

The receptionist question, answered.

What does a receptionist cost for a dental practice?

Count on 1,500 to 2,000 euros per month for a part-time receptionist, including employer costs and overhead. A full-time hire is double. Add onboarding time, and cover for sickness and holidays.

Is Eva meant to replace the receptionist?

No. Eva takes over the phone work that interrupts the team. The front desk stays the face of the practice and keeps the lead on everything that needs human attention.

What does Eva cost compared to extra staffing?

A fraction of a salary, without employer costs, sickness or holidays. The exact price depends on the size of the practice; in a demo we run the numbers for your situation.

Can Eva really schedule appointments?

Yes, following the agenda rules we configure together during implementation: treatment types, duration, preferences per practitioner.

How fast is this live?

The implementation is guided and practical: configure, monitor the first conversations, and fine-tune in the first weeks.

Want to see what Eva absorbs first?

Plan a demo and run the numbers on what availability costs now and what it costs with Eva.