01
We map your practice
Opening hours, treatments, urgent cases, transfer rules and tone of voice. You approve, we build.
The AI dental receptionist that runs your front desk.
Eva answers every call, books and reschedules appointments, triages urgency and follows up with patients. Your team keeps working while the phone gets handled.
GDPR-compliantISO 27001 conform
A receptionist that never puts patients on hold. Available every hour your phone rings, and every hour it used to ring unanswered.
An AI dental receptionist is a voice assistant built for dental practices. It answers the phone with natural speech, recognises what a patient needs, and completes the work: booking, moving or cancelling appointments, answering practical questions and routing urgent cases to your team.
Eva goes further than answering. She works the recall list, refills cancelled slots from your waitlist, confirms appointments by SMS and email and handles WhatsApp and website chat with the same rules your front desk uses.
What an AI dental receptionist handles.
Answering, follow-up and new patients, handled under your rules. Your team keeps their hands free for the chair.
Every call answered, day and nightYour patients are welcomed by a warm, polite AI assistant, fine-tuned on three years of real patient conversations and the AI domain expertise of 
Voicelabs.
Eva picks up immediately, also during treatments, lunch and after hours. Patients book, move or cancel in one conversation.
PhoneWhatsAppWeb chatSchedules, reschedules, cancels and moreTransfers
Fluent in 24+ languages
Evaanswering nowEmergency: toothache ScheduledView
Move appointment RescheduledView
Cancellation Slot refilledView
Running late +8 min handledView
Recall and follow-up, done for you
Periodic check-ups and patients without a next appointment get called, messaged and scheduled until the visit is booked.
DetectsFollows upBooks
Patient overdue
Day 1Call VoicemailSMS
Day 7Email
Day 14Call Answered
Booked
New patients onboarded automatically
Registrations come in around the clock. Eva triages them and schedules the intake appointment you define.
Requests 24/7Triage by EvaScheduled your way
New registration
Triage completedIntake appointment scheduled
Live in days, not months.
We configure Eva around your practice rules and stay until everything runs. Most of the work is on us.
02
We configure and test
Phone, agenda, reminders, recall and follow-up are set up around your rules and tested before go-live.
03
Eva goes live, guided
On a day of your choice Eva takes the phone. We monitor real conversations and stay until everything runs.
From phone coverage to completed operations.
Practice area
With Eva
Without Eva
Reachability
With Eva24/7 front-office orchestration across phone, forms, online requests, and webchat
Without EvaOnly when the front-desk assistant is free to answer
Telephone capacity
With Eva7 lines at once, with no queue pressure
Without EvaOne line at a time, patients drop off
Appointment management
With EvaAutonomous, real-time, under your planning rules
Without EvaManual callbacks when staff can find time
Workflow completion
With EvaBookings, reminders, recalls, reschedules, and handoffs completed in one flow
Without EvaLoose tasks spread across phone notes, inboxes, and callbacks
Sick-day recovery
With Eva50+ patients rescheduled before your team arrives
Without EvaHours of manual calling under pressure
Staff deployment
With EvaFront-desk assistants freed up for the chair and prevention work
Without EvaTeam tied to the phone
Labour cost pressure
With Eva1.8 FTE of phone work handled by AI
Without EvaRising wage cost and scarce front-desk assistants
Schedule optimisation
With EvaSchedule gaps are prioritised for higher occupancy
Without EvaOpen slots stay empty longer and reduce occupancy
Proof in practice
With EvaLive at Fraai Tandartsen in Rotterdam
Without EvaNot proven in a real practice
Your team x Eva. Connected to your practice software, your agenda, and your patients.
No system switch
Your team keeps working in your current practice software. Eva fits into how your practice already runs.
Scheduling under your rules
Eva books, reschedules and follows up under your planning rules, in her own front-office agenda or directly in your PMS.
A guided go-live
We migrate your agenda in a controlled import, or activate the live PMS connection. Everything stays in sync from day one.
“Patient questions go from phone call to agenda without my team chasing every step. My front-desk assistants get hours back every day.”
Explore the details
Costs and staffing
Hiring extra front-desk staff is the classic answer to phone pressure. Run the numbers first in our dental receptionist cost guide.
Reachability
Most practices miss more calls than they think. See what that means for patients in our phone availability guide.
Implementation
From practice export or live PMS connection to a guided go-live in one day. The full process is on the implementation page.
AI dental receptionist, explained.
What is an AI dental receptionist?
A voice assistant built for dental practices. It answers patient calls with natural speech, books and reschedules appointments, answers practical questions, triages urgent cases and follows up by SMS, email or WhatsApp.
Can an AI receptionist book appointments in our agenda or PMS?
Yes. Eva schedules in her own front-office agenda next to your PMS, or books directly into your PMS agenda through a certified connection. Availability is checked live and an appointment is only confirmed after the agenda confirms it.
Do patients notice they are talking to AI?
Eva introduces herself honestly and speaks naturally. Most patients simply notice the phone is answered immediately, also during treatments, lunch and after hours.
What happens with dental emergencies?
Urgent cases are recognised and handled by your rules: scheduled into emergency slots, transferred to your team or routed to the right after-hours service. When Eva is not certain, she escalates instead of guessing.
Does an AI receptionist replace our front-desk staff?
No. Eva absorbs the phone work that keeps interrupting your team, so the people at the desk can focus on patients in the practice.
How much does an AI dental receptionist cost?
Less than extra staffing for the same phone coverage. A part-time receptionist quickly costs 1,500 to 2,000 euros per month in salary and overhead; Eva answers every line at once, without sick days.
Which languages does Eva speak?
Eva handles patient conversations in more than 24 languages and switches automatically to the language the patient speaks.
How fast can we go live?
Usually within days. We prepare everything, you go live on a day of your choice and we stay until everything runs.
Hear Eva answer your front desk.
In a demo we map your current phone flow and show how Eva would handle it.