01
We arrange the practice export
We request the calendar and practice export for you and check the required fields. You only give us the go-ahead.
- Export requested by us
- Fields checked upfront
- You only grant access
Eva live in your practice, in one day. We handle the switch. Without extra pressure on your team.
We configure Eva around your practice rules, online agenda, phone routing and patient follow-up. Eva only takes over the agreed front-desk flows. Explore the AI dental receptionist.
From practice export to live go-live.
We keep it easy: we request the export, import the data and configure Eva around your practice. Most of the work is on us, and go-live happens in a single day. When Eva is connected to your PMS, the export step disappears and we activate the live connection instead.
02
We import and configure Eva
We import the data and configure phone, website, agenda, reminders, recall and follow-up around your rules. Nothing technical on your side.
- Data connected by us
- All flows configured
- Tested before go-live
03
Live in a day, with guidance
On your go-live day we are right there. Eva takes over the front desk and we keep monitoring until everything runs.
- We are there at go-live
- Live monitoring
- We stay until everything runs
Eva with her own agenda, or connected to your PMS.
Every practice chooses where the live agenda lives. The implementation follows that choice.
Eva with her own agenda
Eva schedules in the Voicelabs front-office agenda. We take over your agenda and patient data in a controlled import.
- Go-live through export and import, as described above.
- Your PMS remains the clinical and administrative source.
- The full agenda, waitlist and follow-up in one place.
Eva connected to your PMS
Your team keeps scheduling in your own PMS agenda. Eva answers phone, WhatsApp and webchat and books straight into your PMS.
- Availability is checked live in your PMS right before booking.
- An appointment is only final after your PMS confirms it.
- Changes your team makes in the PMS flow back automatically.
Available through certified PMS connections.
No double systems. No double reminders.
Eva does not force your practice into a new way of working. We make clear which flow Eva owns and which flow stays untouched.
Appointment logic is mapped before live use, so Eva follows the same rules your team already uses.
Reminder and follow-up flows are switched on deliberately, so patients do not receive duplicate messages.
If Eva is not certain, she escalates instead of guessing. That keeps the team in control.
We stay close until Eva is running.
We prepare everything in the weeks beforehand. You go live on a day of your choice, and we stay until everything runs.
Eva configured around your practice
We request the practice export and define opening hours, treatments, urgent cases, call transfers and tone of voice.
Import and test environment
We import the data and configure phone, website, online agenda flow, reminders, recall and follow-up.
Go-live and fine-tuning
On a day of your choice Eva goes live. We monitor real conversations and stay until everything runs.
The first weeks are where Eva becomes practice-specific.
A good AI receptionist improves quickly when real conversations come in. We use the first weeks to fine-tune the setup around your patients, your team and your edge cases.
First two weeks
Short feedback loops, dashboard checks and direct updates to flows that need sharpening.
Fixed contact person
You always have one fixed contact person during implementation and the first operational weeks.
Short lines
Our technical team is on standby and responds within 24 hours, so small questions do not slow down the front desk.
What practice owners ask before implementation.
How long does implementation take?
You go live on a day of your choice. We handle the preparation in the weeks beforehand and stay with you until everything runs.
Do we need to replace our PMS?
No. You choose whether Eva schedules in her own front-office agenda or books directly into your PMS agenda. Your practice software stays in place either way.
How do you prevent duplicate reminders?
Reminder and follow-up flows are configured deliberately. If the PMS already owns a flow, Eva does not send the same message unless that is explicitly part of the setup.
What does our team need to prepare?
Mostly practical rules: opening hours, treatment types, provider preferences, urgent cases, greeting, tone of voice and when Eva should transfer to a human.
Can we test before going live?
Yes. We test realistic scenarios before live use and refine the answers, routing and escalation logic before patients depend on the flow.