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Every patient email answered. Drafted by Eva, sent by you.

Half of what reaches your practice inbox are the same questions your team answers by phone. Eva drafts the reply in Outlook, adds the right booking link when a patient asks for an appointment, and leaves it for your team to check and send.
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What it does
9 patient emails drafted this morning
Microsoft 365Drafts waiting in your mailbox

How Eva handles your practice inbox.

She writes, she never sends without you, and she keeps the appointment requests moving.

Drafts the routine replies

Opening hours, directions, prices, insurance, what to bring: Eva writes the reply from your own practice information and leaves it as a draft in the thread.

Adds the right booking link

When a patient asks for an appointment, Eva replies with a link for the right appointment type, so the patient picks a slot in your own schedule without a phone call.

Flags what needs a person

Anything clinical, unusual or unhappy stays in the mailbox and is flagged for your team, with the context Eva already gathered from the thread.

Nothing leaves the mailbox without approval.

Eva writes drafts, not sent mail. The connection runs inside your own Microsoft 365 tenant with the permissions your practice approves, and it ends the moment you withdraw them.

  • Drafts, not sent mail

    Every reply waits in the thread until someone at the desk reads it and presses send. You keep the last word on every patient email.

  • Only the mailbox you choose

    Eva reaches the shared practice mailbox you select and nothing beyond it. Personal mailboxes stay personal.

  • Reversible in one click

    Access can be withdrawn at any moment from your own Microsoft admin centre, without a call to us.

Want the phone handled too?Eva Connect answers the calls and books straight into your practice software, with the same rules you set for the mailbox.See Eva Connect

Answers to the questions we get most

Practices already running on Eva.

Real front desks, real numbers. Every one of them started with a call forward and a day of setup.

Featured on Dutch national TV (NOS)
Fraai Tandartsen logo

  • 1.8 FTE of front-desk work taken over from phone to calendar

  • Consistently 98% chair utilization freed-up slots are refilled automatically

Fraai Tandartsen in Rotterdam has fully automated its phone traffic. Appointments land straight in the calendar, with confirmation and a reminder for the patient, and the team sees every conversation back in the dashboard.

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Dental Luxe dental practice
Dental Luxe logo

  • Available 24/7 in 24+ languages every call answered, including during treatments and after hours

  • One AI assistant for phone and website every request answered and processed right away

Dental Luxe in The Hague chose a fully digital front desk from day one. Requests via phone and website arrive in one place and are handled immediately, from first question to booked appointment.

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Modern treatment room at the dental practice
PHP Tandartsen logo

  • Always reachable, even during illness and rush the practice never goes silent

  • No more missed calls in the evening, at night and on weekends

PHP Tandartsen stays reachable through illness, peak hours and closing times. Patients are helped right away, and the front desk starts each morning with a clear overview.

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