Answers on your website
The chat on your site answers the same questions as the phone, from the same practice information, so the answers never drift apart.
Patients who type instead of call get the same answers, from the same practice information.
The chat on your site answers the same questions as the phone, from the same practice information, so the answers never drift apart.
Messages sent to your practice number are answered and, when it is a request, turned into an appointment or a note for the team.
A patient who chats and then calls does not start over. What was already said stays with the conversation.
You maintain your practice information once. Phone, chat and WhatsApp all answer from it, so a change reaches every channel at the same time.
Opening hours, prices and policies live in one place. Phone, chat and WhatsApp all answer from it.
The escalation rules you set for the phone apply to chat, so the answers never drift apart.
Conversations your team should see arrive in the same overview as the calls.
Real front desks, real numbers. Every one of them started with a call forward and a day of setup.