Asks at the right moment
The request goes out after the appointment actually took place, not before, and not weeks later when the visit has faded.
Asked at the right moment, asked of everyone, and critical feedback routed to you first.
The request goes out after the appointment actually took place, not before, and not weeks later when the visit has faded.
Every patient gets the same request. Filtering out the ones you expect to be critical is against Google's policy and puts your profile at risk.
A patient who is not satisfied reaches your practice directly, so you can put it right instead of reading about it in public.
The module is built to follow the rules of the platforms it writes to, because a suspended profile costs far more than a handful of extra reviews.
The same request goes to every patient, with no sentiment filter in front of it. That is what keeps your profile safe.
Email, SMS or WhatsApp, whichever your patients actually read.
Patients who prefer not to be asked are excluded, and that choice is remembered.
Real front desks, real numbers. Every one of them started with a call forward and a day of setup.